State Farm® Insurance Agent Alicia Bell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kenneth Thomas
September 23, 2026
"I've been with State Farm for over 30 years and they are still very impressive. I have auto, home and life coverage. Mrs Carol is extremely patient and direct with making sure I'm a satisfied customer. Much appreciation to Mrs Bell for having a 1st class establishment."
Karlos Kisack
September 12, 2026
"⭐⭐⭐⭐⭐
I can’t say enough good things about Alicia Bell State Farm! From the moment you reach out, you can tell this is a team that genuinely cares about their customers and takes pride in what they do. They are professional, knowledgeable, responsive, and always willing to go the extra mile.
I especially want to recognize Carol Durgan, who is absolutely exceptional when it comes to customer service. Carol is the kind of person who makes you feel like you’re more than just a customer. She listens, follows through, explains everything clearly, and makes sure you feel taken care of every step of the way. Her professionalism and personal touch are truly outstanding.
The entire Alicia Bell State Farm team is simply the best at what they do. Great service, great people, and a team you can trust. If you’re looking for an insurance agency that will treat you right and actually care about your experience, I highly recommend them.
Five stars all day long! ⭐⭐⭐⭐⭐"
Jerry Orebeaux
August 26, 2026
"Great experience !!! Athena woods she was very professional !!!"
Shaundly Jefferson
August 26, 2026
"I have been with them for a while now and I love my service and thanks to Athena she's great from the service to making sure you understand what your policy is and what you are getting if you are in need of insurance get with Athena"
Terry Frank
August 21, 2026
"This is an excellent office. They are personable to their customers . Thanks to Carol Durgan for helping me."
Anthony Guidry
July 30, 2026
"Wonderful service!!!! Kristy was very professional and knowledgeable. The entire office is awesome."
"Thanks for 5-star review Mr. Guidry! Kristy loves her job and she is very knowledgeable. We appreciate you stopping by and chatting with us. Please let us know if you will need any additional assistance. ~Alicia~"
Kenya Franklin
July 28, 2026
"Please go see Athena Woods @ Alicia Bell State Farm Agency. Athena was very helpful and professional with providing me with Home and Auto Insurance at a great price. She took her time to explain the policies and she didn’t make me feel rush. Thank you so much Athena for all of your help."
"Thanks for the wonderful review, Kenya! I am elated that you had a great experience. I agree, Athena is very helpful and goes above and beyond to explain policies and coverage. I will pass your compliments on to Athena. Remember we are here if you need us again. ~Alicia~ "
Kemberly Foster
July 26, 2026
"I recently contacted Athena Woods to get a quote for renters insurance, and I couldn’t be more pleased with the experience. From the very beginning, she was professional, knowledgeable, and genuinely friendly. She took the time to answer every question I had, explained my coverage options clearly, and made the entire process simple and stress-free.
Athena found me an excellent rate on my renters insurance, and I felt completely comfortable and confident working with her. It’s rare to receive such outstanding customer service, and her patience and expertise truly stood out. Because of her exceptional service, I’m happy to be insured with this company. I highly recommend Athena Woods to anyone looking for someone who is professional, caring, and committed to helping her clients find the best coverage."
Marilyn Fisher
July 24, 2026
"At Alicia BellThey listens to youThey make you comfortableAny take you through all you need to know and understand the explain it to you explicitlyThe excellent and working with the customerAnd making sure that everything be done well and rightThis is the insurance company you want to come to and have your vehicle taken care of and home or not toThis is the insurance company you want to be in"
"Thank you, Marilyn! We appreciate you choosing Alicia Bell State Farm for your Auto and Home insurance needs. "
ruby young
June 12, 2026
"This is for Darrell Scott. The service from Athens Woods was outstanding."
Elsie Fuselier
June 12, 2026
"State Farm has been my Insurance carrier for many years, and I have enjoyed our relationship. My Husband and I first started out with Don Harris, and now we are with Ms. Alicia Bell. A few days ago we were instructed by Ms. Bell, to meet with another agent Carol Durgan since she, (Ms. Bell) would be out of the office...WHAT A BLESSING!!! Ms. Durgan was very professional, attentive, patient, informative, knowledgeable and all around just very kind. My Husband and I also had an unrelated issue to develop during our State Farm appointment, and she was able to help us with that as well! These days, you don't find too many business people or companies willing to do the "right thing" or go the "extra mile" just because. Thank you Ms. Carol Durgan, and thank you Ms. Alicia Bell, for being there and being "Like A Good Neighbor""
Danita Green
June 10, 2026
"I would highly recommend Alicia and her team. Athena truly is passionate about working with customers. She takes pride in assisting me with everything that I need and answers all my questions. It has been a pleasure to be back with the State Farm Family. Thank you Athena and Alicia for taking care of my insurance needs."
Therese Lewis
March 30, 2026
"Great customer service, they answered all my questions"
"Therese, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! It was such a pleasure speaking with you, I really enjoyed our conversation. Please let us know if we can assist you further. ~Alicia~"
Wilma Weston
March 24, 2026
"Everything was taken care of. Questions answered. Easy"
"Hey Wilma, thank you for taking the time to share your experience. We're thrilled that we were able to answer all your questions! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon. ~Alicia~"
Mike Johnson
March 20, 2026
"Great staff, friendly faces, and quick to help and answer any questions."
"Dear Mike, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Our team take pride in offering the best customer service. We look forward to serving you many more times in the future! It was a pleasure to serve you. ~Alicia ~"
Andrew Buzzard
March 20, 2026
"Most friendly staff you could imagine!"
"Wow! Thanks for the kind words, Andrew! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.~Alicia~"
Michael Guillory
March 2, 2026
"I went to the office to add another vehicle to my policy. When I walked into the office I was greeted by Kristy the receptionist. Ms Kristy was able to help me. The agent Ms Alicia came into the office and greeting me with a beautiful smile and just followed up. Talk about service then Ms. Carol came to assist Ms Kisty in making sure I understood my billing. Man these ladies along with the agent, Ms. Bell provided me with excellent service. Friendly an great customer service."
Charlotte Harris
February 26, 2026
"Mrs Carol was very helpful"
Mike Kerlegon
February 11, 2026
"Professional service Carol was attentive and handled my request quickly and made me a happy customer"
"Dear Mike, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!"
Sharon Douglas
February 6, 2026
"I loved it, everyone is very friendly, efficient, knowledgeable, and patient with the elderly. Kamryn, Kristy and Carol were amazing."
"Hi Sharon, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
Sharon Lewis
February 6, 2026
"I enjoy coming to State Farm the first person I see is Miss Kristy, Miss Carol, and Kamryn they’re so knowledgeable about their job and it’s so easy to come through. Truly appreciate these ladies."
Kenneth Trahan
February 6, 2026
"Kamryn was the best ever. We needed help badly and she came through like a champ."
Roy Francois
January 21, 2026
"Did a good job on changing my insurance to what I needed. Carol was a great help"
Gretchen Langston
January 15, 2026
"Excellent service, a very friendly environment and professional. Thanks to Ms. Kristy at the front desk for assisting with my Drive Safe and Save and Ms Carol with my rental policy. The agent Ms Alicia who always greets her customer's with a a beautiful smile and a heartfelt welcome when you enter the door. Thank you Alicia Bell and staff for taking care of me."
Annie Mouton
January 13, 2026
"Always a warm reception and helpful, whatever the question. It is a pleasure to visit Ms. Alicia Bell’s office. I always leave better informed than when I entered her office."