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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of vb Shannon Handy

vb Shannon Handy

November 12, 2025

5  out of  5
rating by vb Shannon Handy
"The best experience with Ms.Tina today . She took care of me with patience and expertise."
Profile photo of AB Franklin

AB Franklin

November 12, 2025

5  out of  5
rating by AB Franklin
"The customer service I received at Alicia Bell State Farm was exceptional. Alicia and her team was very knowledgeable and answered all of my questions. Staff member Tina was very helpful and courteous."
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John Celestine

November 4, 2025

5  out of  5
rating by John Celestine
"Kamryn Keys was rep and she made it very easy and straightforward to understand the policies and plans that I was signing myself for. I hope she has a blessed day."
We responded:
""Thanks for the kind words, John! We're so glad you had a great experience with Kamryn. We can't wait to have you back!" ~Alicia~"
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Rose Winbush

October 30, 2025

5  out of  5
rating by Rose Winbush
"The experience and expertise I have in this office is incredible. I especially appreciate Soleigha's help with my state farm app !!"
We responded:
"Thank you Rose for taking the time to review our agency. We always enjoy when you come into the office. I am so glad that Soleigha was able to assist you with your app. She takes great pride in assisting our customers. Please let us know if we can assist you further. ~Alicia~ "
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Phil Qualls

October 21, 2025

5  out of  5
rating by Phil Qualls
"My experience have been more than great"
We responded:
"Thanks for the awesome review, Phil! We are so glad that you have had a great experience with us. We appreciate the 5-star review, and we look forward to serving you in the future! ~Alicia~"
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Cecil Semien

September 30, 2025

5  out of  5
rating by Cecil Semien
"Alicia Bell went above and beyond for me best ever."
We responded:
"Thanks for the 5 star review Cecil! We are so happy to hear you had a wonderful experience. We will continue to offer the best customer service."
Profile photo of Mary Ivory

Mary Ivory

September 12, 2025

5  out of  5
rating by Mary Ivory
"I enjoyed the experience very nice people especially my agent Alicia Bell and team member Carol Durgan."
We responded:
"Thank you for the awesome review! We are so glad you enjoyed your visit at our office. We appreciate your business!"
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Shanda Brumfield

August 28, 2025

5  out of  5
rating by Shanda Brumfield
"The Customer Service was excellent from Ms. Carol Durgan begin the initial process of the life insurance quotes for my husband and I. Also, thank you Ms. Athena for following up and processing the paperwork and payments. Thank you Ms. Alicia Bell for the courtesy call of joining insurance from your firm."
We responded:
"Thank you for the outstanding review! Carol and Athena take pride in offering the best customer service. We are so glad to have you here with our agency. ~Alicia~"
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Celeste Lewis

August 22, 2025

5  out of  5
rating by Celeste Lewis
"Soleigha at Alicia Bell’s office once again helped me quickly and made it seem so easy. She provides professional, friendly service and instructive tutorials to help you move forward."
We responded:
"Thank you for the kind words, Celeste! We are so happy to hear that you enjoyed your experience with Soleigha. We are here whenever you need us! ~Alicia~"
Profile photo of Ethan Venable

Ethan Venable

August 15, 2025

5  out of  5
rating by Ethan Venable
"Top notch service with a great staff! Always very friendly communication with Ms. Carol Durgan. I'd highly recommend! A+ all around :)"
We responded:
"Thank you for the kind words, Ethan! We're so happy to hear that you enjoyed your experience with Carol. We appreciate your business!"