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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Thibodeaux

May 8, 2024

5  out of  5 rating by Dennis Thibodeaux
"Thanks for all the help!!!!"
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LaWanna Holmes

May 6, 2024

5  out of  5 rating by LaWanna Holmes
"I have been with State Farm for a long time. State Farm really take care of their customers. The employees are helpful and friendly. The building is always clean and smell fresh. If you looking for insurance State Farm is the one. As they say like a Good Neighbor State Farm is there."
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Michael Celestine

May 6, 2024

5  out of  5 rating by Michael Celestine
"Miss carol and Miss Alicia Bell taking great concern into all my needs and I would like to extend my appreciation to the both of them and very special. Thanks."
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Christina Ceasar-Anderson

May 6, 2024

5  out of  5 rating by Christina Ceasar-Anderson
"Ms. Carol & Ms. Bell took care my concerns and needs. Thank you!"
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Terry Trent

May 3, 2024

5  out of  5 rating by Terry Trent
"Very good customer service. They were informed, took the time to answer my questions. Carol Durgan was very patient and professional. I would recommend them to everyone!"
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Juanetta Thomas

May 3, 2024

5  out of  5 rating by Juanetta Thomas
"This agency has been notable for going above and beyond my expectations. I'm learning more and more about how this industry can be challenging. Learning from my dad the importance of being insured. Let's just say I'm satisfied."
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Kenny Henry

May 3, 2024

5  out of  5 rating by Kenny Henry
"Being a client of Alicia Bell - State Farm has been an amazing experience. The office is reputable, experienced, and cares about community. Today I had the pleasure of experiencing the AMAZING Carol. CAROL, thank you for your fantastic listening skills, professional demeanor, thorough client care. This is the way insurance and financial institutions need to be handled. Ken Henry"
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Vicci Secret

May 2, 2024

5  out of  5 rating by Vicci Secret
"Started off with life insurance, then home owner insurance now auto insurance. Having one person to help with all my long term needs is a hassle free and easy solution. I’m grateful for the care and personal experience I get each time I call or go into my local State Farm Alicia Bell office."
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Cindy Daigle

April 23, 2024

5  out of  5 rating by Cindy Daigle
"Alicia Bell and her entire crew have been nothing but gracious, friendly, and helpful to me throughout their transition since taking over since Mr Don Harris's retirement. Before she was appointed to actually take over this state farm agency, Johnny Janese agency handled all our affairs until someone was appointed. Talk about poor customer service. I was so used to Mr Harris and his office talking care of me by reminding me of upcoming bills etc. Me Janese never once did this but I can take care of my own. But I also called up there a few times with questions concerning homeowners insurance and was quite given the blow off. Could never get an answer at all. Since Ms Alicia Bell had taken over, I can call anytime and her office is always friendly and open to any questions I may have. They help me work all my insurances, as I have multiple with them. Right now there is an ongoing dispute with a vehicle and Alicia had been there daily helping me through this long ordeal. Her and her assistant, Savannah have just been outstanding. Debbie, Carol, and all the rest in the office are always there ready and willing to help plus they're so friendly about it. Their customer service is above and beyond what most people expect. I was in an industry where customer service was considered #1 and since them, I look at all businesses and their customer service. Thank you MS Bell and your office crew for all you do . You've helped me in ways you'll never understand!! Bless y'all!!!"
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Abigail Whitley

April 19, 2024

5  out of  5 rating by Abigail Whitley
"Great Customer service!"
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Michael Watley

March 29, 2024

5  out of  5 rating by Michael Watley
"When my former State Farm agent retired, I was placed with a new agent Alicia Bell. Her agency step right in with the same service that i was accustomed to. Not only did they continue the great service, but they helped me with a life insurance policy issue from another insurance company. They took the time to explained and walk me through the differences and the terminology of life insurance policies. Which I passed on to my children. They help me chose a policy that will meet my family needs for the future. Thanks Alicia Bell, and your team for going far and above to help me. If you need an agency that know and understand insurance, give them a call."
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Heather Senegal

March 27, 2024

5  out of  5 rating by Heather Senegal
"This insurance agent and agency has been God sent. They are extremely knowledgeable and have been helpful with all of my insurance needs. If you’re looking for an insurance agent who has your best interest and knows insurance like a first language, you have found the right place."
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catherine williams

February 8, 2024

5  out of  5 rating by catherine williams
"Thank you for your assistance, you truly helped me"
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Demonta and Desiree Bellard

January 18, 2024

5  out of  5 rating by Demonta and Desiree Bellard
"I contacted Alicia Bell to get a quote for my home owners insurance and she was able to save me $700 a year with this new policy! Now I have my home, auto, and life insurance policies with this company. Ms. Bell and her staff are very professional and proficient. I highly recommend their business."
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January 11, 2024

5  out of  5 rating by Marie
"Not long ago my State Farm Agent / Office closed due to his retirement and customer accounts were divided among other agents/offices. You can imagine how I felt after having been happily the prior agent's client for over 15 or so years. My account was transferred to Alicia Bell. To my surprise and great relief the transition was seamless! Ms. Bell and her staff continued the excellent, professional, and courteous service that I had become accustomed to with my previous agent. Ms. Bell and her staff are knowledgeable, very responsive and are great communicator. Their work environment feels like a visit home. If you haven't checked out Alicia Bell - State Farm for your insurance needs I recommend you do. ,great communicators, consi"
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Marilyn Fisher

September 25, 2023

5  out of  5 rating by Marilyn Fisher
"At Alicia BellThey listens to youThey make you comfortableAny take you through all you need to know and understand the explain it to you explicitlyThe excellent and working with the customerAnd making sure that everything be done well and rightThis is the insurance company you want to come to and have your vehicle taken care of and home or not toThis is the insurance company you want to be in"
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Donna Morris

July 28, 2023

5  out of  5 rating by Donna Morris
"This Company and my Agent Mr. Michael Bowers went well over 110 percent in getting my son Luke and I completely covered with the Insurance we needed and now because of this company and my Agent I have piece of mind and that is priceless, thanks for being there for us Donna Morris and Luke"
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Rasheedah Coleman

May 23, 2023

5  out of  5 rating by Rasheedah Coleman
"Thank you so much State Farm for assisting my family and I for our insurance needs. We greatly appreciate everything! Special thanks to your agent Michael B. He was very professional, kind, and personable. He offered suggestions to suit our needs, what will best suit us to help save us at all costs. My husband and I really appreciate that he made our State Farm experience one of the best and this is why we will always recommend State Farm to our Family and friends. This Agency possess what we look for in our carriers."
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Dinie Montgomery

May 18, 2023

5  out of  5 rating by Dinie Montgomery
"First giving honor to GOD the love of my life I thank God for putting you in my life you and Mike bless me and my husband to save $300.00 a month with more and better coverage we are so grateful anybody that want to save money 💰 go and see Alicia you want regret it"
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Yvonne G. Malveaux

May 8, 2023

5  out of  5 rating by Yvonne G. Malveaux
"These are the greatest people I have ever met. 0n 5//4/23 I had a cut tire it was late. Everyone in office helped me.5/5/35"